Last Updated: 05/09/2023
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information from users of the Website:
– Name– Contact Information (email address, phone number, address)– Date of Birth– Gender– IP Address– Location Information– User Preferences and Settings– Any other information you provide voluntarily
2.2 Non-Personal Information
We may also collect non-personal information that does not directly identify you, such as website usage data, browser type, and device information.
3. How We Use Your Information
We collect and use your personal information for the following purposes:
3.1 Providing Services: To provide you with information and services requested through the Website, including booking accommodations and tourism-related services.
3.2 Communication: To communicate with you, respond to your inquiries, and provide customer support.
3.3 Marketing and Promotions: To send you marketing communications, newsletters, and promotional offers based on your preferences, where applicable and permitted by law.
3.4 Analytics: To analyze and improve the Website’s functionality and user experience.
3.5 Compliance: To comply with applicable laws and regulations, including those related to the tourism industry.
4. How We Protect Your Information
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments.
5. Sharing Your Information
We may share your personal information with:
5.1 Third-Party Service Providers: To facilitate services such as booking accommodations or processing payments.
5.2 Legal and Regulatory Authorities: To comply with legal obligations and respond to lawful requests.
5.3 Business Partners: To provide joint promotional activities, but only with your consent where required.
5.4 Affiliates: To improve and personalize your experience on the Website.
6. Your Rights
You have certain rights under POPIA, including the right to:
– Access and obtain a copy of your personal information.– Correct inaccuracies in your personal information.– Delete your personal information under certain circumstances.– Object to the processing of your personal information.– Lodge a complaint with the Information Regulator.
8. Contact Us
The Compliance Officer
Only fill in if you are not human