Privacy Policy

Last Updated: 05/09/2023

1. Introduction

Welcome to (hereinafter referred to as “the Website”). This Privacy Policy is designed to inform you about how we collect, use, disclose, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa. By accessing and using this Website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information from users of the Website:

– Name
– Contact Information (email address, phone number, address)
– Date of Birth
– Gender
– IP Address
– Location Information
– User Preferences and Settings
– Any other information you provide voluntarily

2.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you, such as website usage data, browser type, and device information.

3. How We Use Your Information

We collect and use your personal information for the following purposes:

3.1 Providing Services: To provide you with information and services requested through the Website, including booking accommodations and tourism-related services.

3.2 Communication: To communicate with you, respond to your inquiries, and provide customer support.

3.3 Marketing and Promotions: To send you marketing communications, newsletters, and promotional offers based on your preferences, where applicable and permitted by law.

3.4 Analytics: To analyze and improve the Website’s functionality and user experience.

3.5 Compliance: To comply with applicable laws and regulations, including those related to the tourism industry.

4. How We Protect Your Information

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments.

5. Sharing Your Information

We may share your personal information with:

5.1 Third-Party Service Providers: To facilitate services such as booking accommodations or processing payments.

5.2 Legal and Regulatory Authorities: To comply with legal obligations and respond to lawful requests.

5.3 Business Partners: To provide joint promotional activities, but only with your consent where required.

5.4 Affiliates: To improve and personalize your experience on the Website.

6. Your Rights

You have certain rights under POPIA, including the right to:

– Access and obtain a copy of your personal information.
– Correct inaccuracies in your personal information.
– Delete your personal information under certain circumstances.
– Object to the processing of your personal information.
– Lodge a complaint with the Information Regulator.

To exercise these rights or if you have any questions regarding your personal information, please contact us using the contact details provided in this Privacy Policy.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

The Compliance Officer

This Privacy Policy was last updated on 05/09/2023.